{"id":1818,"date":"2026-09-22T07:38:17","date_gmt":"2026-09-22T05:38:17","guid":{"rendered":"https:\/\/supertyrolaplagne.fr\/?page_id=1818"},"modified":"2026-09-22T08:13:41","modified_gmt":"2026-09-22T06:13:41","slug":"faq","status":"publish","type":"page","link":"https:\/\/supertyrolaplagne.fr\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1818\" class=\"elementor elementor-1818\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-641b78f e-con-full e-flex e-con e-parent\" data-id=\"641b78f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-972f153 e-flex e-con-boxed e-con e-child\" data-id=\"972f153\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2c76259 e-con-full e-flex e-con e-child\" data-id=\"2c76259\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f5a9a7 elementor-widget elementor-widget-heading\" data-id=\"2f5a9a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1f96345 e-flex e-con-boxed e-con e-parent\" data-id=\"1f96345\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d984485 elementor-widget elementor-widget-shortcode\" data-id=\"d984485\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">        <div class=\"ud-faq ud-faq-theme-supertyro ud-faq-flat-list\" id=\"ud-faq-1\" style=\"--ud-primary:#3aafe0;--ud-secondary:#e6dc00;--ud-title:#181818;--ud-text:#333333;--ud-card:#ffffff;--ud-answer:#ffffff;\" data-min-chars=\"3\">\n            <div class=\"ud-faq-intro\"><h2 class=\"ud-faq-title\">Frequently Asked Questions<\/h2><p class=\"ud-faq-subtitle\">Find all the information you need to prepare for your adventure.<\/p><\/div>            <div class=\"ud-faq-search-wrap\"><svg viewBox=\"0 0 24 24\" aria-hidden=\"true\"><circle cx=\"11\" cy=\"11\" r=\"7\"><\/circle><path d=\"m20 20-4-4\"><\/path><\/svg><input class=\"ud-faq-search\" type=\"search\" autocomplete=\"off\" placeholder=\"Search a question...\"><\/div>            <div class=\"ud-faq-category-section\"><h2 class=\"ud-faq-categories-title\">Browse by topic<\/h2><div class=\"ud-faq-categories\" role=\"list\" aria-label=\"FAQ categories\"><button type=\"button\" class=\"elementor-button elementor-button-link elementor-size-sm ud-faq-category no-image is-active\" data-category=\"all\" aria-pressed=\"true\"><span class=\"elementor-button-content-wrapper\"><span class=\"elementor-button-text ud-faq-category-label\">All<\/span><\/span><\/button><button type=\"button\" class=\"elementor-button elementor-button-link elementor-size-sm ud-faq-category no-image\" data-category=\"43\" aria-pressed=\"false\"><span class=\"elementor-button-content-wrapper\"><span class=\"elementor-button-text ud-faq-category-label\">Booking &amp; Prices<\/span><\/span><\/button><button type=\"button\" class=\"elementor-button elementor-button-link elementor-size-sm ud-faq-category no-image\" data-category=\"42\" aria-pressed=\"false\"><span class=\"elementor-button-content-wrapper\"><span class=\"elementor-button-text ud-faq-category-label\">Location &amp; Access<\/span><\/span><\/button><button type=\"button\" class=\"elementor-button elementor-button-link elementor-size-sm ud-faq-category no-image\" data-category=\"44\" aria-pressed=\"false\"><span class=\"elementor-button-content-wrapper\"><span class=\"elementor-button-text ud-faq-category-label\">Participants &amp; Safety<\/span><\/span><\/button><button type=\"button\" class=\"elementor-button elementor-button-link elementor-size-sm ud-faq-category no-image\" data-category=\"47\" aria-pressed=\"false\"><span class=\"elementor-button-content-wrapper\"><span class=\"elementor-button-text ud-faq-category-label\">Photos &amp; Videos<\/span><\/span><\/button><button type=\"button\" class=\"elementor-button elementor-button-link elementor-size-sm ud-faq-category no-image\" data-category=\"41\" aria-pressed=\"false\"><span class=\"elementor-button-content-wrapper\"><span class=\"elementor-button-text ud-faq-category-label\">Equipment &amp; Clothing<\/span><\/span><\/button><button type=\"button\" class=\"elementor-button elementor-button-link elementor-size-sm ud-faq-category no-image\" data-category=\"49\" aria-pressed=\"false\"><span class=\"elementor-button-content-wrapper\"><span class=\"elementor-button-text ud-faq-category-label\">Your Visit<\/span><\/span><\/button><button type=\"button\" class=\"elementor-button elementor-button-link elementor-size-sm ud-faq-category no-image\" data-category=\"50\" aria-pressed=\"false\"><span class=\"elementor-button-content-wrapper\"><span class=\"elementor-button-text ud-faq-category-label\">Cancellations<\/span><\/span><\/button><\/div><\/div>            <div class=\"ud-faq-main\"><div class=\"ud-faq-groups\"><section class=\"ud-faq-group\" data-category-group=\"43\" data-initial-more=\"0\"><h3 class=\"ud-faq-group-title\">Booking &amp; Prices<\/h3><article class=\"ud-faq-item is-open\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-3\" aria-expanded=\"true\" aria-controls=\"ud-faq-panel-2\"><span>Do you offer group discounts?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-2\" role=\"region\" aria-labelledby=\"ud-faq-button-3\"><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">Yes! We offer a <strong>10% discount for groups of 11 people or more<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your group has more than 10 participants, please contact us directly before booking. We\u2019ll help organise the best time for your visit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-5\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-4\"><span>We are a group of 7 people. How do we book online?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-4\" role=\"region\" aria-labelledby=\"ud-faq-button-5\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">Our online booking system allows bookings of up to <strong>6 people every 15 minutes<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your group is larger than 6 people, simply book one time slot for 6 participants and the next available slot for the remaining people. We will do our best to keep your group together.<\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-7\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-6\"><span>How can I make a reservation?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-6\" role=\"region\" aria-labelledby=\"ud-faq-button-7\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\"><strong>Winter:<\/strong> You can book directly through our online booking system on our <a href=\"https:\/\/supertyrolaplagne.fr\/en\/book-your-adventure\/\" data-type=\"link\" data-id=\"https:\/\/supertyrolaplagne.fr\/en\/book-your-adventure\/\">website.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Summer:<\/strong> Reservations are made by phone only. Please call <strong><a href=\"tel:33651210173\">+33 6 51 21 01 73<\/a><\/strong>. We are also available on WhatsApp.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-9\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-8\"><span>What\u2019s the price?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-8\" role=\"region\" aria-labelledby=\"ud-faq-button-9\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">The price is <strong>\u20ac22 per person<\/strong>. The price is the same for adults and children.<\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-11\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-10\"><span>Can I change my booking?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-10\" role=\"region\" aria-labelledby=\"ud-faq-button-11\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">Yes. Please contact us <strong>at least 48 hours before<\/strong> your scheduled activity.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you miss your booked time without informing us, we may not be able to modify your reservation and a new booking may be required.<\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-13\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-12\"><span>Can I add people to my booking?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-12\" role=\"region\" aria-labelledby=\"ud-faq-button-13\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">Yes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Winter:<\/strong> If you booked online, simply reserve the next available time slot for the additional participants. If you can\u2019t find a suitable time just give us a call.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Summer:<\/strong> Please call us as soon as possible. Adding one extra person is usually not a problem, but if your group has grown significantly we\u2019d appreciate some notice so we can organise everything as smoothly as possible.<\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-15\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-14\"><span>Do you sell gift vouchers?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-14\" role=\"region\" aria-labelledby=\"ud-faq-button-15\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">Yes!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We offer gift vouchers in PDF format. Simply contact us and we\u2019ll send you the voucher together with payment instructions. Payment can be made by bank transfer<\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-17\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-16\"><span>I have a gift voucher. Can I just show up?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-16\" role=\"region\" aria-labelledby=\"ud-faq-button-17\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">Please call us first to reserve your time slot and let us know you\u2019ll be using a gift voucher.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you arrive without a reservation, we\u2019ll do our best to find you the next available departure, but we cannot guarantee immediate availability.<\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-19\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-18\"><span>Is the activity included in my ski pass?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-18\" role=\"region\" aria-labelledby=\"ud-faq-button-19\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">No.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">SuperTyro is an independent, privately operated activity and is <strong>not included in the La Plagne ski pass<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The zipline is a separate attraction and requires its own ticket, which costs <strong>\u20ac22 per person<\/strong>.<\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-21\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-20\"><span>Can I pay by card on the spot?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-20\" role=\"region\" aria-labelledby=\"ud-faq-button-21\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">Yes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We accept:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Credit and debit cards (Visa, MasterCard and CB)<\/li>\n\n\n\n<li>Cash<\/li>\n\n\n\n<li>Cheque Vancances holiday vouchers<\/li>\n<\/ul>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-23\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-22\"><span>What are your opening hours?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-22\" role=\"region\" aria-labelledby=\"ud-faq-button-23\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">Our opening hours vary depending on the season.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Summer:<\/strong> We are open every day.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For the latest opening hours, please check our <a href=\"https:\/\/supertyrolaplagne.fr\/en\/\" data-type=\"link\" data-id=\"https:\/\/supertyrolaplagne.fr\/en\/\">homepage<\/a> or our <a href=\"https:\/\/share.google\/13yRAe2MAFtBlJk4B\" data-type=\"link\" data-id=\"https:\/\/share.google\/13yRAe2MAFtBlJk4B\">Google Business Profile.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-25\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-24\"><span>Is the zipline scary?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-24\" role=\"region\" aria-labelledby=\"ud-faq-button-25\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">For many people, the hardest part is stepping off the platform!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once you\u2019re in the air, the experience quickly becomes exciting and fun. The ride lasts around <strong>45 seconds<\/strong>, so before you know it, you\u2019ll be arriving at the finish.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Most visitors tell us that the anticipation was scarier than the ride itself.<\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-27\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-26\"><span>Can two people ride together?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-26\" role=\"region\" aria-labelledby=\"ud-faq-button-27\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">No.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our zipline is designed for <strong>one person at a time<\/strong>.<\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-29\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-28\"><span>How long does the experience take?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-28\" role=\"region\" aria-labelledby=\"ud-faq-button-29\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">The zipline ride itself lasts approximately <strong>45 seconds<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">From check-in to departure, the full experience usually takes around <strong>15 minutes<\/strong>, depending on how busy we are.<\/p>\n<\/div><\/div><\/article><\/section><section class=\"ud-faq-group\" data-category-group=\"42\" data-initial-more=\"0\"><h3 class=\"ud-faq-group-title\">Location &amp; Access<\/h3><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-31\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-30\"><span>Where is the departure?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-30\" role=\"region\" aria-labelledby=\"ud-faq-button-31\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">The departure platform is located in <strong>Aime 2000<\/strong>, just below Club Med.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Simply search for <strong>\u201c<a href=\"https:\/\/maps.app.goo.gl\/M4GVBmmb78pDMraT7\">Super Tyro START<\/a>\u201d<\/strong> on Google Maps.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For detailed directions, please visit our <strong><a href=\"https:\/\/supertyrolaplagne.fr\/en\/how-to-find-us\/\" data-type=\"link\" data-id=\"https:\/\/supertyrolaplagne.fr\/en\/how-to-find-us\/\">How to Find Us<\/a><\/strong> page<\/p>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-2c90304e wp-block-group-is-layout-flex\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-7387b849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\n<div class=\"wp-block-group is-layout-grid wp-container-core-group-is-layout-45fa7e1d wp-block-group-is-layout-grid\">\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/supertyrolaplagne.fr\/wp-content\/uploads\/2026\/09\/20251215_080254_121-edited-1-1024x1024.jpg\" alt=\"Super Tyro in winter\" class=\"wp-image-1982\" srcset=\"https:\/\/supertyrolaplagne.fr\/wp-content\/uploads\/2026\/09\/20251215_080254_121-edited-1-1024x1024.jpg 1024w, https:\/\/supertyrolaplagne.fr\/wp-content\/uploads\/2026\/09\/20251215_080254_121-edited-1-300x300.jpg 300w, https:\/\/supertyrolaplagne.fr\/wp-content\/uploads\/2026\/09\/20251215_080254_121-edited-1-150x150.jpg 150w, https:\/\/supertyrolaplagne.fr\/wp-content\/uploads\/2026\/09\/20251215_080254_121-edited-1-768x768.jpg 768w, https:\/\/supertyrolaplagne.fr\/wp-content\/uploads\/2026\/09\/20251215_080254_121-edited-1.jpg 1295w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/supertyrolaplagne.fr\/wp-content\/uploads\/2026\/09\/20250709_133030-edited-1024x1024.jpg\" alt=\"\" class=\"wp-image-1984\" srcset=\"https:\/\/supertyrolaplagne.fr\/wp-content\/uploads\/2026\/09\/20250709_133030-edited-1024x1024.jpg 1024w, https:\/\/supertyrolaplagne.fr\/wp-content\/uploads\/2026\/09\/20250709_133030-edited-300x300.jpg 300w, https:\/\/supertyrolaplagne.fr\/wp-content\/uploads\/2026\/09\/20250709_133030-edited-150x150.jpg 150w, https:\/\/supertyrolaplagne.fr\/wp-content\/uploads\/2026\/09\/20250709_133030-edited-768x768.jpg 768w, https:\/\/supertyrolaplagne.fr\/wp-content\/uploads\/2026\/09\/20250709_133030-edited-1536x1536.jpg 1536w, https:\/\/supertyrolaplagne.fr\/wp-content\/uploads\/2026\/09\/20250709_133030-edited-2048x2048.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-33\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-32\"><span>Where is the arrival?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-32\" role=\"region\" aria-labelledby=\"ud-faq-button-33\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">The arrival platform is located in <strong>Plagne Centre<\/strong>, at road level, directly opposite the Sports Hall and next to the Tourism office or the bus stop.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Search <strong>\u201c<a href=\"https:\/\/maps.app.goo.gl\/4BZ3SiBKwKKM7rjV6\" data-type=\"link\" data-id=\"https:\/\/share.google\/dYSR6ccKwoTm4xQ6v\">Super Tyro Finish<\/a>\u201d<\/strong> on Google Maps.<\/p>\n\n\n\n<div class=\"wp-block-group is-layout-grid wp-container-core-group-is-layout-45fa7e1d wp-block-group-is-layout-grid\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/supertyrolaplagne.fr\/wp-content\/uploads\/2026\/09\/20251224_132918-scaled-edited-1024x1024.jpg\" alt=\"\" class=\"wp-image-1993\" srcset=\"https:\/\/supertyrolaplagne.fr\/wp-content\/uploads\/2026\/09\/20251224_132918-scaled-edited-1024x1024.jpg 1024w, https:\/\/supertyrolaplagne.fr\/wp-content\/uploads\/2026\/09\/20251224_132918-scaled-edited-300x300.jpg 300w, https:\/\/supertyrolaplagne.fr\/wp-content\/uploads\/2026\/09\/20251224_132918-scaled-edited-150x150.jpg 150w, https:\/\/supertyrolaplagne.fr\/wp-content\/uploads\/2026\/09\/20251224_132918-scaled-edited-768x768.jpg 768w, https:\/\/supertyrolaplagne.fr\/wp-content\/uploads\/2026\/09\/20251224_132918-scaled-edited.jpg 1441w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" loading=\"lazy\" width=\"1024\" height=\"1024\" src=\"https:\/\/supertyrolaplagne.fr\/wp-content\/uploads\/2026\/09\/20250703_115920-edited-1-1024x1024.jpg\" alt=\"\" class=\"wp-image-1999\" srcset=\"https:\/\/supertyrolaplagne.fr\/wp-content\/uploads\/2026\/09\/20250703_115920-edited-1-1024x1024.jpg 1024w, https:\/\/supertyrolaplagne.fr\/wp-content\/uploads\/2026\/09\/20250703_115920-edited-1-300x300.jpg 300w, https:\/\/supertyrolaplagne.fr\/wp-content\/uploads\/2026\/09\/20250703_115920-edited-1-150x150.jpg 150w, https:\/\/supertyrolaplagne.fr\/wp-content\/uploads\/2026\/09\/20250703_115920-edited-1-768x768.jpg 768w, https:\/\/supertyrolaplagne.fr\/wp-content\/uploads\/2026\/09\/20250703_115920-edited-1-1536x1536.jpg 1536w, https:\/\/supertyrolaplagne.fr\/wp-content\/uploads\/2026\/09\/20250703_115920-edited-1-2048x2048.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-35\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-34\"><span>How do I get to the departure?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-34\" role=\"region\" aria-labelledby=\"ud-faq-button-35\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">There are several ways to reach us.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Winter<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>By skis<\/li>\n\n\n\n<li>By car<\/li>\n\n\n\n<li>By T\u00e9l\u00e9m\u00e9tro<\/li>\n\n\n\n<li>By bus from Plagne Centre<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Summer<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>On foot<\/li>\n\n\n\n<li>By car<\/li>\n\n\n\n<li>By T\u00e9l\u00e9m\u00e9tro<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">For detailed directions, please visit our <a href=\"https:\/\/supertyrolaplagne.fr\/en\/how-to-find-us\/\" data-type=\"page\" data-id=\"50\"><strong>How to Find Us<\/strong> <\/a> page.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-37\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-36\"><span>Can I come on skis?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-36\" role=\"region\" aria-labelledby=\"ud-faq-button-37\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">Yes!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our departure platform is accessible directly from the <strong>blue ski slope Pavane<\/strong>, which runs from Aime 2000 to Plagne Centre.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Stay on the left-hand side of the slope and look out for our flags and chalet.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We also recommend using the <a href=\"https:\/\/skiif.com\/en\/\"><strong>Skiif<\/strong> <\/a>app, where our departure is marked as <strong>Super Tyro.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can ride the zipline with your skis or snowboard securely attached to your back.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For detailed directions, please visit our <a href=\"https:\/\/supertyrolaplagne.fr\/en\/how-to-find-us\/\"><strong>How to Find Us<\/strong><\/a> page.<\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-39\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-38\"><span>Is there a car park?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-38\" role=\"region\" aria-labelledby=\"ud-faq-button-39\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">Yes. Free public parking is available at road level opposite the <strong>Les Hauts Bois Residence<\/strong>, both in winter and summer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The SuperTyro departure is a short walk downhill from the parking area to our chalet. <strong>Good footwear is recommended<\/strong>, especially in winter; the path is gravel in summer, so flip-flops are not suitable. Follow the signs and flags to the chalet.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For detailed directions, see <a href=\"https:\/\/supertyrolaplagne.fr\/en\/how-to-find-us\/\">How to find us<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-41\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-40\"><span>What are your opening hours?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-40\" role=\"region\" aria-labelledby=\"ud-faq-button-41\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">Our opening hours vary depending on the season.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Summer:<\/strong> We are open every day.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For the latest opening hours, please check our <a href=\"https:\/\/supertyrolaplagne.fr\/en\/\" data-type=\"link\" data-id=\"https:\/\/supertyrolaplagne.fr\/en\/\">homepage<\/a> or our <a href=\"https:\/\/share.google\/13yRAe2MAFtBlJk4B\" data-type=\"link\" data-id=\"https:\/\/share.google\/13yRAe2MAFtBlJk4B\">Google Business Profile.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div><\/article><\/section><section class=\"ud-faq-group\" data-category-group=\"44\" data-initial-more=\"0\"><h3 class=\"ud-faq-group-title\">Participants &amp; Safety<\/h3><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-43\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-42\"><span>Is there an age limit?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-42\" role=\"region\" aria-labelledby=\"ud-faq-button-43\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">There is no minimum age.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, all participants must weigh <strong>between 20 kg and 130 kg<\/strong>. Most children reach the minimum weight at around 6 years old.<\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-45\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-44\"><span>What is the weight limit?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-44\" role=\"region\" aria-labelledby=\"ud-faq-button-45\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">Participants must weigh <strong>between 20 kg and 130 kg<\/strong>, including clothing, ski boots and ski equipment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Everyone is weighed before departure to ensure they meet our safety requirements.<\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-47\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-46\"><span>Can I go on the zipline if I am pregnant?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-46\" role=\"region\" aria-labelledby=\"ud-faq-button-47\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">Unfortunately not.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For safety reasons, pregnant women are not permitted to participate.<\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-49\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-48\"><span>Is the activity suitable for people with disabilities?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-48\" role=\"region\" aria-labelledby=\"ud-faq-button-49\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">In many cases, yes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We have sit harnesses available for guests with reduced mobility.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, participants must have enough upper-body strength to hold the handlebars throughout the ride.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Every situation is different, so we recommend calling us in advance. We\u2019ll be happy to discuss your needs and find the best solution whenever possible.<\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-51\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-50\"><span>I have back pain or a back injury. Can I do the zipline?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-50\" role=\"region\" aria-labelledby=\"ud-faq-button-51\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">It depends on your individual situation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We have different techniques to help reduce the impact at the arrival platform when needed. However, it&#8217;s very important that you <strong>inform us before your activity<\/strong> so we can discuss your condition and determine whether it is safe for you to participate.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you have recently had surgery or have a serious back injury, <strong>we do not recommend taking part in the activity.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#8217;re unsure whether the zipline is suitable for you, please contact us before booking. We&#8217;ll be happy to discuss your situation and advise you as best we can.<\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-53\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-52\"><span>Is the zipline scary?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-52\" role=\"region\" aria-labelledby=\"ud-faq-button-53\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">For many people, the hardest part is stepping off the platform!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once you\u2019re in the air, the experience quickly becomes exciting and fun. The ride lasts around <strong>45 seconds<\/strong>, so before you know it, you\u2019ll be arriving at the finish.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Most visitors tell us that the anticipation was scarier than the ride itself.<\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-55\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-54\"><span>Can two people ride together?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-54\" role=\"region\" aria-labelledby=\"ud-faq-button-55\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">No.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our zipline is designed for <strong>one person at a time<\/strong>.<\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-57\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-56\"><span>Is the Super Tyro suitable for people on the autism spectrum?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-56\" role=\"region\" aria-labelledby=\"ud-faq-button-57\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">In many cases, yes. However, participants must be able to understand and follow safety instructions during take-off and throughout the flight. For example, they will need to change their head position or follow instructions while in the air.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As we cannot physically assist or control a participant once they are in flight, they must be able to respond to instructions independently to ensure their safety.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your child has specific needs, please contact us in advance so we can discuss their situation and determine whether the activity is suitable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-59\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-58\"><span>Can we do the zipline lying down?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-58\" role=\"region\" aria-labelledby=\"ud-faq-button-59\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">No. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Super Tyro is designed to be ridden in <strong>an upright position,<\/strong> with your body supported by the harness. Our is not designed for a horizontal or \u201cSuperman\u201d position.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div><\/article><\/section><section class=\"ud-faq-group\" data-category-group=\"47\" data-initial-more=\"0\"><h3 class=\"ud-faq-group-title\">Photos &amp; Videos<\/h3><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-61\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-60\"><span>Can I record my ride?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-60\" role=\"region\" aria-labelledby=\"ud-faq-button-61\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">Yes! <strong>You\u2019re welcome to film your ride and take a video<\/strong>, as long as a few safety rules are followed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For safety reasons, your hands must stay on the handlebars throughout the ride. <strong>Phones held in the hand or attached with wrist, hand or neck straps, as well as magnetic camera attachments, are not permitted.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">GoPro and 360\u00b0 cameras are welcome if they:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>are securely attached,<\/li>\n\n\n\n<li><strong>MUST<\/strong> have a secondary safety attachment, such as a wrist strap or safety tether,<\/li>\n\n\n\n<li>are approved by our team before departure.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Extendable camera sticks<\/strong> for GoPro or 360\u00b0 cameras are allowed, provided they are securely attached to your wrist with a safety strap.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Helmet-mounted cameras<\/strong> are allowed only on your own helmet and must be securely mounted with a secondary safety attachment. Adhesive mounting alone is not sufficient.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Chest mounts are allowed but not recommended<\/strong>, as the camera mainly points towards the carabiners and pulley rather than the scenery.<\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-63\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-62\"><span>I want to film at the arrival. Can you wait with my child?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-62\" role=\"region\" aria-labelledby=\"ud-faq-button-63\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">If a child is participating, one responsible<strong> adult must remain<\/strong> with them <strong>at the departure<\/strong> platform until they have launched.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019d like to film from the arrival, please arrange for another adult to stay with your child.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">During busy periods, we cannot delay departures while someone travels down to the finish.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For more information, please see <strong>Article 6.5<\/strong> of our <a href=\"https:\/\/supertyrolaplagne.fr\/en\/terms-and-conditions-of-sale\/\">Terms &amp; Conditions<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-65\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-64\"><span>Do you take photos of the ride that we can buy?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-64\" role=\"region\" aria-labelledby=\"ud-faq-button-65\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">Unfortunately, not at the moment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We don&#8217;t currently offer professional photos of your ride, but we&#8217;re actively looking into solutions to make this available in the future.<\/p>\n<\/div><\/div><\/article><\/section><section class=\"ud-faq-group\" data-category-group=\"41\" data-initial-more=\"0\"><h3 class=\"ud-faq-group-title\">Equipment &amp; Clothing<\/h3><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-67\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-66\"><span>What should I bring in winter?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-66\" role=\"region\" aria-labelledby=\"ud-faq-button-67\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">We recommend bringing:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your ski helmet and goggles (if you have them)<\/li>\n\n\n\n<li>Gloves (<strong>essential<\/strong>)<\/li>\n\n\n\n<li>Warm ski clothing<\/li>\n\n\n\n<li>If you are coming on foot good winter boots with suitable grip, as you\u2019ll need to walk through snow to reach the departure platform.<\/li>\n\n\n\n<li>Sunglasses if you don\u2019t have goggles<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If you don\u2019t have a helmet, we\u2019ll provide one free of charge.<\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-69\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-68\"><span>What should I bring in summer?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-68\" role=\"region\" aria-labelledby=\"ud-faq-button-69\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">We recommend bringing:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Sunglasses<\/strong><\/li>\n\n\n\n<li>Long trousers<\/li>\n\n\n\n<li>Comfortable clothing suitable for the weather<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">It can be windy during the ride, so we also recommend avoiding loose accessories.<\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-71\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-70\"><span>Do I need gloves?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-70\" role=\"region\" aria-labelledby=\"ud-faq-button-71\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">Yes, in winter.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The handlebars are made of metal and can become very cold, so gloves are essential for your comfort.<\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-73\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-72\"><span>Do I need to bring my own helmet?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-72\" role=\"region\" aria-labelledby=\"ud-faq-button-73\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\"><strong>Winter:<\/strong> If you have your own ski helmet, we recommend bringing it. If not, we\u2019ll provide one free of charge.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Summer:<\/strong> Helmets are provided for every participant.<\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-75\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-74\"><span>Can I wear glasses?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-74\" role=\"region\" aria-labelledby=\"ud-faq-button-75\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">Absolutely.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Glasses fit comfortably under our helmets and many guests find they also help protect their eyes from the wind during the ride.<\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-77\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-76\"><span>Can I take a backpack?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-76\" role=\"region\" aria-labelledby=\"ud-faq-button-77\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">Yes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Small backpacks are generally not a problem.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019re arriving on skis, our ski-carrying system is worn like a backpack. In that case, we\u2019ll simply use a different attachment method for your skis if necessary.<\/p>\n<\/div><\/div><\/article><\/section><section class=\"ud-faq-group\" data-category-group=\"49\" data-initial-more=\"0\"><h3 class=\"ud-faq-group-title\">Your Visit<\/h3><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-79\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-78\"><span>What are your opening hours?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-78\" role=\"region\" aria-labelledby=\"ud-faq-button-79\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">Our opening hours vary depending on the season.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Summer:<\/strong> We are open every day.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For the latest opening hours, please check our <a href=\"https:\/\/supertyrolaplagne.fr\/en\/\" data-type=\"link\" data-id=\"https:\/\/supertyrolaplagne.fr\/en\/\">homepage<\/a> or our <a href=\"https:\/\/share.google\/13yRAe2MAFtBlJk4B\" data-type=\"link\" data-id=\"https:\/\/share.google\/13yRAe2MAFtBlJk4B\">Google Business Profile.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-81\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-80\"><span>Is the zipline scary?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-80\" role=\"region\" aria-labelledby=\"ud-faq-button-81\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">For many people, the hardest part is stepping off the platform!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once you\u2019re in the air, the experience quickly becomes exciting and fun. The ride lasts around <strong>45 seconds<\/strong>, so before you know it, you\u2019ll be arriving at the finish.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Most visitors tell us that the anticipation was scarier than the ride itself.<\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-83\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-82\"><span>Can two people ride together?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-82\" role=\"region\" aria-labelledby=\"ud-faq-button-83\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">No.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our zipline is designed for <strong>one person at a time<\/strong>.<\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-85\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-84\"><span>I want to film at the arrival. Can you wait with my child?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-84\" role=\"region\" aria-labelledby=\"ud-faq-button-85\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">If a child is participating, one responsible<strong> adult must remain<\/strong> with them <strong>at the departure<\/strong> platform until they have launched.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019d like to film from the arrival, please arrange for another adult to stay with your child.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">During busy periods, we cannot delay departures while someone travels down to the finish.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For more information, please see <strong>Article 6.5<\/strong> of our <a href=\"https:\/\/supertyrolaplagne.fr\/en\/terms-and-conditions-of-sale\/\">Terms &amp; Conditions<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-87\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-86\"><span>Do you speak English?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-86\" role=\"region\" aria-labelledby=\"ud-faq-button-87\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">Yes!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our team speaks English at both the departure and arrival stations.<\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-89\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-88\"><span>Can I bring my dog?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-88\" role=\"region\" aria-labelledby=\"ud-faq-button-89\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">Your dog is welcome to accompany you to the departure area. However, dogs cannot ride the zipline.<br><\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-91\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-90\"><span>How long does the experience take?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-90\" role=\"region\" aria-labelledby=\"ud-faq-button-91\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">The zipline ride itself lasts approximately <strong>45 seconds<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">From check-in to departure, the full experience usually takes around <strong>15 minutes<\/strong>, depending on how busy we are.<\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-93\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-92\"><span>Can someone watch without participating?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-92\" role=\"region\" aria-labelledby=\"ud-faq-button-93\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">Of course! Friends and family are welcome to watch from both the departure and arrival areas.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If they\u2019d like to film your flight, just make sure they\u2019re in position <strong>before you take off<\/strong>. During busy periods, we cannot delay departures while someone travels down to the finish.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-95\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-94\"><span>How long and how high is the Super Tyro zipline?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-94\" role=\"region\" aria-labelledby=\"ud-faq-button-95\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">SuperTyro is <strong>600 metres long<\/strong> and reaches a maximum height of <strong>60 metres above the ground<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The flight lasts approximately <strong>45 seconds<\/strong> for an adult, depending on weather conditions and the rider&#8217;s weight.<\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-97\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-96\"><span>What happens if it rains or snows?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-96\" role=\"region\" aria-labelledby=\"ud-faq-button-97\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">Our zipline can operate in light rain or snowfall, so don\u2019t let a few drops stop you! Just make sure to dress appropriately for the weather and you\u2019ll be ready to enjoy the ride \ud83d\ude42<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, for safety reasons we must close during:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Strong winds (around 30 km\/h or more)<\/li>\n\n\n\n<li>Thunderstorms and lightning<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If we have to cancel due to weather conditions, we\u2019ll either reschedule your booking or provide a full refund in accordance with our cancellation policy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-99\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-98\"><span>Can we do the zipline lying down?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-98\" role=\"region\" aria-labelledby=\"ud-faq-button-99\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">No. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Super Tyro is designed to be ridden in <strong>an upright position,<\/strong> with your body supported by the harness. Our is not designed for a horizontal or \u201cSuperman\u201d position.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div><\/article><\/section><section class=\"ud-faq-group is-more\" data-category-group=\"50\" data-initial-more=\"1\" hidden><h3 class=\"ud-faq-group-title\">Cancellations<\/h3><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-101\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-100\"><span>What happens if it rains or snows?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-100\" role=\"region\" aria-labelledby=\"ud-faq-button-101\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">Our zipline can operate in light rain or snowfall, so don\u2019t let a few drops stop you! Just make sure to dress appropriately for the weather and you\u2019ll be ready to enjoy the ride \ud83d\ude42<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, for safety reasons we must close during:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Strong winds (around 30 km\/h or more)<\/li>\n\n\n\n<li>Thunderstorms and lightning<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If we have to cancel due to weather conditions, we\u2019ll either reschedule your booking or provide a full refund in accordance with our cancellation policy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-103\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-102\"><span>I changed my mind on the platform. Can I get a refund?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-102\" role=\"region\" aria-labelledby=\"ud-faq-button-103\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">No.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once you\u2019ve checked in and reached the departure platform, <strong>refunds cannot be given<\/strong> if you decide not to take the ride.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By completing your booking, you agree to participate in the activity. If you have any concerns, please speak to our team before your scheduled departure.<br><br>However, we promise that the fear is gone in the first 2 seconds once you&#8217;ve launched off. You can also scream as loud as you want!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div><\/div><\/article><article class=\"ud-faq-item\"><button type=\"button\" class=\"ud-faq-question\" id=\"ud-faq-button-105\" aria-expanded=\"false\" aria-controls=\"ud-faq-panel-104\"><span>I booked online, but I got injured on the slopes. Can I cancel my booking?<\/span><span class=\"ud-faq-chevron\" aria-hidden=\"true\"><\/span><\/button><div class=\"ud-faq-answer\" id=\"ud-faq-panel-104\" role=\"region\" aria-labelledby=\"ud-faq-button-105\" hidden><div class=\"ud-faq-answer-inner\">\n<p class=\"wp-block-paragraph\">Yes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you&#8217;re unable to take part due to an injury, we&#8217;ll refund your booking <strong>upon presentation of a medical certificate<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your booking includes multiple participants, we can only <strong>refund the injured person&#8217;s place<\/strong>. The remaining members of the group are still welcome to take part in the activity as planned.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If possible, please contact us as soon as you know you won&#8217;t be able to attend so we can assist you with your booking.<\/p>\n<\/div><\/div><\/article><\/section><\/div><div class=\"ud-faq-more-wrap\"><button type=\"button\" class=\"elementor-button elementor-button-link elementor-size-sm ud-faq-more\"><span class=\"elementor-button-content-wrapper\"><span class=\"elementor-button-text\">Show more<\/span><\/span><\/button><\/div><\/div>\n            <div class=\"ud-faq-search-results\" hidden><\/div>\n        <\/div>\n        <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1818","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>supertyrolaplagne.fr 600 m. tyrolienne \u00e0 La Plagne. 600 m. Zip line in La Plagne.<\/title>\n<meta name=\"description\" content=\"Votre aventrue unique ! Volez sur 600m de tyrolienne \u00e0 La Plagne : vues imprenables sur le Mont Blanc et sensations fortes entre Aime 2000 et Plagne Centre. R\u00e9servez maintenant ! Your unique adventure ! Fly on a 600m zip line in La Plagne: breathtaking views of Mont Blanc and thrilling sensations between Aime 2000 and Plagne Centre. Book now!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/supertyrolaplagne.fr\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"supertyrolaplagne.fr 600 m. tyrolienne \u00e0 La Plagne. 600 m. Zip line in La Plagne.\" \/>\n<meta property=\"og:description\" content=\"Votre aventrue unique ! 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