Privacy policy

PREAMBLE

SAS FLYING FOX values your privacy. This privacy policy informs you about how we collect, use, and disclose your personal data.

In the context of services provided by FLYING FOX on its website, www.supertyrolaplagne.fr, SAS FLYING FOX may collect and process personal data. All personal data collected, stored, and/or used will be in accordance with Regulation (EU) 2016/679 of the European Parliament and the Council of April 27, 2016, concerning the protection of individuals with regard to the processing of personal data and the free movement of such data (“GDPR”) and French Law No. 78-17 of January 6, 1978, known as the “Data Protection Act.”

This privacy policy aims to inform the users of the Site:

• About how their personal data is collected. Personal data is any information that can identify a user, such as their name, age, postal or email address, location, or IP address (non-exhaustive list).
• About their rights regarding this data.
• About the person responsible for processing the collected and processed personal data.
• About the recipients of this personal data.
• About the website’s cookie policy.

This policy supplements the legal notices and the General Terms and Conditions of Sale available to users at the following address:
https://supertyrolaplagne.fr/en/terms-and-conditions-of-sale/ 

https://supertyrolaplagne.fr/en/legal-information/ 

SAS FLYING FOX reserves the right to modify all or part of this policy, without prior notice to the user, depending on the evolution of the services offered by our company, its practices regarding the processing of personal data, and changes in applicable regulations. The modified policy will come into effect on the date it is posted online and will be binding on users when they use the site after it has been posted.

The preamble is an integral part of this policy.

 1. PERSONAL DATA

ARTICLE 1 – DATA CONTROLLER

The “Data Controller” refers to “the natural or legal person, public authority, service, or another body that, alone or jointly with others, determines the purposes and means of the processing,” according to the GDPR. Therefore, SAS FLYING FOX is the data controller of the data processed by the Site.

If you believe, after contacting us, that your rights are not being respected, you can file a complaint with the CNIL (French Data Protection Authority).

ARTICLE 2 – DATA COLLECTED 

As the data controller, SAS FLYING FOX collects, consults, uses, modifies, stores, transmits, and deletes users’ personal data as part of its activities.

2.1 Data Collected

The following data is collected during the use of the Site or when making a booking:

• Name, Surname ;
• Email address ;
• Phone number ; 
• IP address ;
• Payment Information (processed by Stripe) ;

The collection and processing of this data serve the following purposes:

• Booking the service ;
• Managing the contractual relationship ;
• Managing client relations ;
• Maintaining accounting records ;
• Handling complaints ;
• Processing requests for access, rectification, opposition, and deletion ;
• Managing disputes ;

2.2 Mode of Data Collection

When using our Site, the following data is automatically collected:

• Browsing behaviour (via Google Ads, Google Analytics, and Facebook Pixel)
• IP Address (encoded for security and analytics purposes)

Other personal data is collected when you perform the following actions on the Site:
Booking a Service:

• Collected Data: Name, Surname, Email Address, Phone Number, Banking Details.
• Purpose: To facilitate booking, process payments, and confirm reservations.

These data are retained by the data controller in reasonable security conditions, for a period of two (2) years from the cessation of the contractual relationship.

The company may retain certain personal data beyond these periods to fulfil legal or regulatory obligations.

3.3 Data Hosting
The website www.supertyrolaplagne.fr is hosted by:
Hostinger
Website: https://www.hostinger.fr
Address: Hostinger International Ltd, 61/3, Vystycio Street, Vilnius, Lithuania

ARTICLE 3 – USER RIGHTS UNDER THE GDPR
The Client has several rights under the GDPR, including:

• Right to information (Articles 12 and following of the GDPR)
• Right of access to data (Article 15 of the GDPR)
• Right to rectification (Article 16 of the GDPR)
• Right to erasure (or “right to be forgotten” under Article 17 of the GDPR)
• Right to restrict processing (Articles 18 and 19 of the GDPR)
• Right to data portability (Article 20 of the GDPR)
• Right to object (Article 21 of the GDPR)

The individual concerned may exercise their rights:

• Either by mail to the following address: SAS FLYING FOX, Rue de la Croix de Pierre, 73210, Peisey Nancroix.
• Or by email at: supertyrolaplagne@gmail.com.

To exercise these rights, the individual must prove their identity by any means.

Additionally, individuals have the right to file a complaint with the CNIL and to organize the fate of their data after their death (specific to French legislation). For more information, they can visit the CNIL website at https://www.cnil.fr.

2. COOKIE MANAGEMENT 

The cookies used by the website www.supertyrolaplagne.fr are as follows:

1 – Functional Cookies
Functional cookies are necessary for the proper functioning of the Site and/or for compliance with a contractual obligation. They help to perform certain functionalities such as sharing content on social media platforms, collecting feedback, and other third-party features.

They improve the user experience and meet their requests.

These cookies are considered essential by the CNIL because they enable the website and application to function, ensuring navigation on these services.

Lastly, they allow users to use the main functionalities of our services and secure login data.
These cookies do not require the user’s consent.

2 – Necessary Cookies

These cookies help evaluate and track the technical performance of the site, detect issues, implement security features, and detect violations.

These cookies do not require the user’s consent.

3 – Analytical Cookies

These cookies are used to understand how visitors interact with the website. They provide information on the number of visitors, bounce rate, traffic sources, etc. Their use helps improve the interest and ergonomics of the services offered.

If the user refuses these cookies, there will be no impact on the use of the site. However, refusing them will prevent us from improving the quality of the services offered.

Manage cookie preferences

Cookie Settings
 

You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. 

Last updated on 15/11/2024